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The Purpose Driven PA (2 Days)

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This workshop aims to assist the more experienced PA or secretary to align her goals with those of the organization, understand her key performance areas, understand key management principles, work effectively in a team environment, manage small projects and coaching and mentoring others.

Who is this course for?

Any experienced secretary, executive PA or office administrator who is interested in improving their efficiency levels.


  • None


  • Clarification of roles and responsibilities within the organization and identifying key performance areas
  • Improving problem solving and decision making skills
  • Improve management of functions, events and projects
  • Provide tools for coaching and mentoring other secretaries

Course contents

Effective team work and coaching and mentoring others

  • How to participate effectively in a team
  • How to manage a secretarial team
  • Personality styles and communication
  • Principles of coaching and mentorship

Managing small projects, meetings and events

  • Principals of project management
  • Effective meeting management
  • Function and event management
  • Managing a budget

Personal effectiveness for the purpose driven PA

  • What to consider when making decisions and solving problems
  • Coping with pressure and multiple tasks
  • Managing conflict
  • Developing yourself in your role
2 days
27 September 2017 to 28 September 2017
8:30am - 4:30pm