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Outlook 2016 – Advanced (1 Day)

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In most organizations, large or small, email is the preferred form of communicating information among employees. As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the emails, meeting invitations, and other communications sent among employees.  This course is the second in a series of two Microsoft® Office Outlook® 2016 courses. It will teach the advanced skills required to fully and efficiently use Outlook 2016 to manage communications and interactions between people.

Who is this course for?

This course is intended for people who have a basic understanding of Microsoft® Windows® and Microsoft Office Outlook 2016 and want or need to know how to perform more advanced tasks in Outlook.


Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed Outlook 2013 Basic or have equivalent knowledge.


Course contents

Unit 1 Configure Advanced Message Options

  • Insert Advanced Characters and Objects
  • Modify Message Settings, Properties, and Options
  • Use Automatic Replies


Unit 2  Advanced Message Management 

  • Sort Messages
  • Filter Messages
  • Organize Messages
  • Search Messages
  • Manage Junk Mail
  • Manage Your Mailbox


Unit 3  Advanced Calendar Management 

  • Manage Advanced Calendar Options
  • Create Calendar Groups
  • Manage Meeting Responses


Unit 4  Advanced Contact Management 

  • Edit an Electronic Business Card
  • Manage Advanced Contacts Options
  • Forward Contacts
  • Export Contacts


Unit 5 Managing Activities by Using Tasks and Journal Entries 

  • Assign and Manage Tasks
  • Record and Modify Journal Entries


Unit 6 Sharing Workspaces with Others

  • Delegate Access to Mail Folders
  • Share Your Calendar
  • Share Your Contacts


Unit 7 Managing Outlook Data Files 

  • Back Up Outlook Items
  • Change Data File Settings
1 day
23 September 2019
8:30am - 4:30pm