In most organizations, large or small, email is the preferred form of communicating information among employees. As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the emails, meeting invitations, and other communications sent among employees. This course is the second in a series of two Microsoft® Office Outlook® 2016 courses. It will teach the advanced skills required to fully and efficiently use Outlook 2016 to manage communications and interactions between people.
This course is intended for people who have a basic understanding of Microsoft® Windows® and Microsoft Office Outlook 2016 and want or need to know how to perform more advanced tasks in Outlook.
Specific tasks the students should be able to perform include: launching and closing applications, navigating basic file structures, and managing files and folders. Before starting this course, students should have completed Outlook 2013 Basic or have equivalent knowledge.
Unit 1 Configure Advanced Message Options
Unit 2 Advanced Message Management
Unit 3 Advanced Calendar Management
Unit 4 Advanced Contact Management
Unit 5 Managing Activities by Using Tasks and Journal Entries
Unit 6 Sharing Workspaces with Others
Unit 7 Managing Outlook Data Files