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Outlook 2016 – Basic (1 Day)

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Email has become one of the most widely used methods of communication, whether for personal or business communications.  As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the emails and meeting invitations sent among employees. This course is the first in a series of two Microsoft® Office Outlook® 2016 courses.

Who is this course for?

This course is intended for people who have a basic understanding of Microsoft® Windows® and want or need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.


To ensure success, students should be familiar with using personal computers, and should have experience using a keyboard and mouse. Students should be comfortable in the Windows® 7 environment, and be able to use Windows 7 to manage information on their computers.

Course contents

Unit 1 Getting Started With Outlook 2013

  • Navigate the Outlook Interface
  • Perform Basic Email Functions
  • Use Outlook Help


Unit 2 Composing Messages

  • Create an Email Message
  • Check Spelling and Grammar
  • Format Message Content
  • Attach Files and Items
  • Enhance an Email Message
  • Manage Automatic Message Content


Unit 3 Reading and Responding to Messages

  • Customize Reading Options
  • Work with Attachments
  • Manage Your Message Responses


Unit 4 Managing Your Messages 

  • Manage Messages Using Tags, Flags, and Commands
  • Organize Messages Using Folders


Unit 5 Managing Your Calendar 

  • View the Calendar
  • Manage Appointments
  • Manage Meetings
  • Print Your Calendar


Unit 6 Managing Your Contacts 

  • Create and Update Contacts
  • View and Organize Contacts


Unit 7 Working with Tasks and Notes   

  • Manage Tasks
  • Manage Notes


Unit 8 Customizing the Outlook Environment     

  • Customize the Outlook Interface
  • Create and Manage Quick Steps
1 day
10 March 2017
8:30am - 4:30pm