Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.
Who is this course for?
This course is for individuals who need to write clearly and concisely in a professional environment.
Upon successful completion of this course, students will be able to:
- organize and write clear and concise email and instant messages that are appropriate to your company’s business culture.
- write effective business communications.
- write letters that are clear, precise, and appropriate to your audience.
- organize and write a business proposal, complete with visuals, and an executive summary that employ effective strategies of persuasion.
- Topic A: About the manual
- Topic B: Setting your expectations
- Topic C: Reviewing the course
- Topic A: Basic writing skills
- Topic B: Effective sentences and paragraphs
- Unit summary: Writing skills
Writing specific messages
- Topic A: Business letters and reports
- Topic B: Writing opinionated messages
- Unit summary: Writing specific messages
- Topic A: Proposals
- Topic B: Client-focused proposals
- Unit summary: Understanding proposals
- Topic A: Writing a letter proposal
- Topic B: Visually appealing proposals
- Unit summary: Letter proposals
- Topic A: Creating agenda’s and minutes
- Unit summary: Meeting minutes
- Topic A: Writing an e-mail message
- Topic B: Message headers
- Topic C: E-mail message body
- Unit summary: E-mail messages
- Topic A: E-mail recipients
- Unit summary: E-mail effectiveness
- Topic A: Netiquette style
- Topic B: Emoticons and abbreviations
- Unit summary: Netiquette guidelines
Composing online correspondence
- Topic A: Online communication
- Topic B: Language and punctuation
- Topic C: Efficient writing habits