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June 2019

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

June 26 @ 8:00 am - June 28 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

One event on 23 April 2019 at 8:00am

One event on 23 April 2019 at 8:00am

One event on 26 June 2019 at 8:00am

One event on 12 August 2019 at 8:00am

One event on 29 October 2019 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R9072

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

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August 2019

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

August 12 @ 8:00 am - August 14 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

One event on 23 April 2019 at 8:00am

One event on 23 April 2019 at 8:00am

One event on 26 June 2019 at 8:00am

One event on 12 August 2019 at 8:00am

One event on 29 October 2019 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R9072

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

Find out more »

October 2019

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

October 29 @ 8:00 am - October 31 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

One event on 23 April 2019 at 8:00am

One event on 23 April 2019 at 8:00am

One event on 26 June 2019 at 8:00am

One event on 12 August 2019 at 8:00am

One event on 29 October 2019 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R9072

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

Find out more »