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May 2018

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

9 May 2018 @ 8:00 am - 11 May 2018 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R8175

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

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July 2018

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

16 July 2018 @ 8:00 am - 18 July 2018 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R8175

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

Find out more »

September 2018

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

11 September 2018 @ 8:00 am - 13 September 2018 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R8175

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

Find out more »

November 2018

Call Centre Training – Sales and Customer Service For Call Centre Agent (3 Days)

19 November 2018 @ 8:00 am - 21 November 2018 @ 4:00 pm
|Recurring Event (See all)

One event on 16 July 2018 at 8:00am

One event on 11 September 2018 at 8:00am

One event on 19 November 2018 at 8:00am

Johannesburg, ExecuTrain, 3rd Floor, One Vdara, 41 Rivonia Road
Sandhurst, Gauteng South Africa
+ Google Map
R8175

Call centers, whether we choose to embrace them or cannot stand being interrupted by their calls, are a business element that is here to stay. This course will help call center agents learn to make the very most of their telephone based work, including understanding the best ways to listen and be heard. Each phone interaction also has elements of sales and customer service skills, which will be explored in detail throughout this energizing and practical three-day workshop. Objectives Specific…

Find out more »