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The Effective Supervisor

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Learn the basics of effective supervision in this hands-on, intensive skill-building course.  Using practical methods that can be applied back at work, delegates will learn to organise resources more efficiently and develop the confidence to be a more effective supervisor.  The course also presents delegates with new insights into the problems faced by supervisors, followed by solution options and a plan of action.  Experience supervision as it should be – in this comprehensive workshop.


  • None


Specific learning objectives include:

  • Defining the role, skills and effectiveness of a supervisor
  • Developing a profile of your supervisor skills and attitude
  • Applying the six planning steps to a case situation
  • Planning and organising a team project
  • Organising a group of people to accomplish a goal
  • Applying a staffing model to determine job and applicant requirements
  • Determining performance gaps and corrective action to eliminate the.

Course contents


The Effective Supervisor

  • The role of the supervisor
  • The three important supervisor skills
  • Rate your supervisory effectiveness
  • Determine your attitude about being a supervisor
  • The five management functions:  planning, organising, staffing, directing, controlling


Planning for Supervisors

  • The planning process
  • The cascading plan:  from strategic to operational
  • A planning simulation


Organising Resources

  • Analysing and organising resource needs
  • An organising simulation staffing your Organisation
  • Hiring the right person for the job


Directing Performance

  • Motivating people
  • Leading people

Controlling Performance

  • The control process
  • Job standards and managing performance
  • Taking corrective action


Individual Action / Application Plan


2 days
4 May 2017 to 5 May 2017
8:30am - 4:00pm