Training Options

Classroom based training


This one-day workshop will help you teach participants how to:


This is a one-day workshop that focuses on these specific learning objectives:

Course Content

1. Introduction and Course Overview

You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

2. What is Change?

To begin the day, we will discuss some basics of change, including definitions and examples.

3. The Change Cycle

During this session, we will explore the three phases of William Bridges’ change cycle through lecture and small group work.

4. The Human Reaction to Change

This session will look at Daryl Conner’s interpretation of the human response to change through lecture and small group work.

5. The Pace of Change

We will look at how different people react to change in different ways and at different times through a lecture and a case study.

6. The Pyramid Response to Change

We will examine how employees, middle management, and upper management are affected by change.

7. A Four Room Apartment

This session will look at change using Claes Janssen’s four room apartment model.

8. Dealing with Resistance

During this session, we will examine the three keys to successful change.

9. Adapting to Change

This session will discuss how to become resilient to change through a lecture, personal case studies, and small group discussion.

10. Strategies for Dealing with Change

Now that we have looked at change using a number of models, we will look at five strategies that can help you deal with change.

11. Managing Anger

Change often makes people feel angry. We will look at some ways of dealing with our own anger and the anger of others through lecture and small group work.

12. Managing Stress

Change can also make people feel stressed. During this session, we will look at some stress management and relaxation techniques.

13. Workshop Wrap-Up

At the end of the day, students will have an opportunity to ask questions and fill out an action plan.